Shipping & Delivery
1. Nationwide Cash on Delivery (COD)
AlphagearX BD offers 100% Cash on Delivery across all 64 districts of Bangladesh. Pay only when your premium gym & yoga gear reaches your doorstep. No advance payment needed for most orders.
2. Fast Delivery Time – Inside & Outside Dhaka
- Inside Dhaka: 24–48 hours
- Outside Dhaka: 3–5 working days
We prioritize speed with trusted local courier partners so your fitness gear arrives quickly and safely.
3. Secure & Damage-Proof Packaging
Every product is packed with extra protective materials (bubble wrap, reinforced boxes, moisture barriers). Gym accessories, resistance bands, knee/wrist supports, and yoga mats are carefully secured to prevent damage, bending, or moisture during transit — especially important in Bangladesh’s humid climate.
4. Transparent Delivery Charges
Delivery fees are clearly shown at checkout:
- Affordable rates inside Dhaka
- Standard outside-Dhaka rates based on location
Special free-shipping offers or reduced rates are regularly available on selected products and kits.
5. Real-Time Order Tracking & Updates
Once your order is dispatched, you receive tracking information via SMS/WhatsApp. You can monitor your package status anytime. Our support team is ready on WhatsApp for any delivery updates or location confirmation.
6. Safe Delivery Guarantee – Damaged or Missing Items
If your package arrives damaged, opened, or with missing items, simply send us an unboxing video within 24–48 hours. We will arrange a free replacement or full resolution at no extra cost. Your product safety is our responsibility from warehouse to your door.